• Avid 1394 Driver Software
• Avid 1394 Driver Test

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Troubleshooting DCAM IEEE 1394 Hardware on Windows

If you are having trouble using the Image Acquisition Toolbox™ software with an IEEE^® 1394 (FireWire) camera using the toolbox's dcam adaptor, try the following:

Avid 1394 Driver Software

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Avid 1394 Driver Test

1. Install the Image Acquisition Toolbox Support Package for DCAM Hardware.

   Starting with version R2014a, each adaptor is available separately through MATLAB^® Killer driver. Add-Ons. See Image Acquisition Support Packages for Hardware Adaptors for information about installing the adaptors.

2. When installing the CMU 1394 Digital Camera Driver Setup, on the first page of the installation wizard, under Select components to install, select these three items in the installation list, and click .

   • Program Group and Desktop Shortcuts

   • Disable Default Windows Driver

   • Update Driver for Attached Devices

3. Verify that your IEEE 1394 (FireWire) camera is plugged into the IEEE 1394 (FireWire) port on your computer and is powered up.

4. Confirm that another imaging application is not connected to the camera.

5. Confirm that the camera is detected by '1394Camera Demo 64-bit' installed with the CMU DCAM driver. See Running the CMU Camera Demo Application on Windows.

   Verify that your IEEE 1394 (FireWire) camera can be accessed through the dcam adaptor.

   • Make sure the camera is compliant with the IIDC 1394-based Digital Camera (DCAM) specification. Vendors typically include this information in documentation that comes with the camera. If your digital camera is not DCAM compliant, you might be able to use the winvideo adaptor. See Windows Video Hardware for information.

   • Make sure the camera outputs data in uncompressed format. Cameras that output data in Digital Video (DV) format, such as digital camcorders, cannot use the dcam adaptor. To access these devices, use the winvideo adaptor. See Windows Video Hardware for information.

   • Make sure you specified the dcam adaptor when you created the video input object. Some IEEE 1394 (FireWire) cameras can be accessed through either the dcam or winvideo adaptors. If you can connect to your camera from the toolbox but cannot access some camera features, such as hardware triggering, you might be accessing the camera through a DirectX^® driver. See Creating a Video Input Object for more information about specifying adaptors.

   • If the demo application does not recognize the camera, install the CMU DCAM driver. See Manually Installing the CMU DCAM Driver on Windows for instructions.

6. Verify that your CMU 1394 Digital Camera driver is version 6.4.6. The 'CMU 1394 Digital Camera Driver' installed version can be found from Windows Control Panel > Programs > Programs and Features.

7. Confirm that the IEEE 1394 (FireWire) card is detected and drivers are correctly installed in Windows Device Manager.