Hex Code Driver



This shows detailed step-by-step installation instructions on how to install the software and USB driver correctly on your Windows system.

USB drivers are only required for the yellow GS-911 devices.
Manufacture and sales of the yellow GS-911 devices have been
discontinued. This FAQ is kept for historical purpose.

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Code

Please note that the GS-911 PC App is only supported on Windows 7, 8 and 10.

Installing the GS-911 Windows Software:

  1. Generally it is a good idea NOT to plug the interface into the PC USB port before installing the GS-911 software – Windows will try and load the USB driver automatically, and while doing so, COULD load the incorrect driver.
  2. Download the latest version of the GS-911 software (Either use Help -> About -> [Check for Updates] in your current version, or download the GS-911downloader utility from our downloads page)
  3. Once successfully installed, connect your GS-911 interface to your PC and test it (Tools->Setup->[Test interface] )
  4. You are now ready to use your GS-911

As a helpful guide, we have provided this useful video on downloading and installing the GS-911 PC application. Click on the picture to navigate to the video section of our website.

Hex Code Driver Tool

in case you did not follow the instructions and let Windows choose it's own (incorrect) USB device driver, then you have to update the USB driver.

USB drivers are only required for the yellow GS-911 devices.

Manufacture and sales of the yellow GS-911 devices have been discontinued. This FAQ is kept for historical purpose.

DriversFinder

You would probably only be doing this if you are suspecting a USB driver issue, or if you have installed the incorrect USB driver in the first place (allowed Windows to choose it's own driver)

Driver

There are two ways of doing this.

  • you can either uninstall the USB driver and thereafter follow the correct USB driver installation procedure
  • you can right-click on the USB driver and update it to the correct one...
Hex Code Driver

Here is is step-by-step How-to..

  • plug your GS911 into a USB port (not plugged into a motorcycle)
  • now get to the Device Manager (any average Windows user should be able to get to the Device Manager - there are several ways - here is an example...)

Start -> Control Panel -> System -> Hardware Tab -> Device Manager

Once you are in the Device Manager, expand the Universal Serial Bus controller section, and you should see a GS-911 device (if it is plugged into your computer at this moment!)

If you right-click on it, you can decide whether to choose the 'Update driver...' option (updating to the correct one, follwoing the same instructions as you would when installing a new one, i.e NOT letting windows chose it's own driver)

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Alternatively you can choose the 'Uninstall' option, and there after follow the same instructions as you would when installing a new one, i.e. NOT letting windows choose it's own driver)